Keynote XP Frequently Asked Questions


Q: I have some entries under Device Manager in Win95 which show errors.

A: There are some devices which Win95 erroneously detects (this is normal) or there are some drivers which are not installed. For more details about which drivers should be loaded and how to load them, read the FAQ for Windows95

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Q: What are the functions of the Video-In port and how is is operated?

A: The built in video input port will allow you to connect a composite video source (like a camcorder or VCR) to the computer and use the computer's LCD as a monitor. The image can be displayed up to full screen in real time. If you connect a VCR, you can use the tumer in the VCR to watch TV on the computer. You can capture single frame still pictures from the video source and save them to a disk file. The images saved are still pictures, you cannot save video. Although you can show video at full screen (800x600), captured images can have a maximum resolution of 350x240.

Operating the Video Input Port

  1. Before using the Video In port, you must enable the port. The default setting for the port is DISABLED and port must be re-enabled each time you restart your computer. To enable the port, do the following:
  1. Use a video quality RCA style cable to connect the video output port on your video source to the video in port on the rear of the computer.
  2. Run Chips TV and turn on your external video source.
  3. The video will be displayed in the Chips TV window. The windows can be moved and resized to full screen. You can use the controls on the remote to adjust the brightness, contrast, and color settings of the video playback. Note that the tuner controls (channel selection, tuning, etc) will not function. Although the Chips TV software can support a TV tuner, there is no tuner hardware installed in the computer.
  4. To capture an image, do the following:

Note to users outside North America.

In order to capture images in PAL format as opposed to NTSC you need to change the settings in the Chips TV application. Click on "Config" on the menu bar then choose the "config" option. In the window there will be a choice for NTSC or PAL. You can choose PAL.

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Q: What are the functions produced by pressing the Fn key in combination with other keys?

A: The Following Table Lists The Keys and Functions (note complementary items are grouped by color)

KEY FUNCTION
Fn + ~ Disable Capture & ZV
Fn + 1 Enable Capture
Fn + 2 Enable ZV port
Fn + 3 Enable IR
Fn + 4 Enable Internal Modem
Fn + 5 Enable TV out for NTSC (port replicator)
Fn + 6 Enable TV out for PAL (port replicator)
Fn + F3 Increase Contrast
Fn + F4 Decrease Contrast
Fn + F5 Increase Brightness
Fn + F6 Decrease Brightness
Fn + F7 Increase Volume
Fn + F8 Decrease Volume
Fn + F9 Enter Sleep Mode
Fn + F10 Enter Hibernation Mode (S2D)
Fn + B Disable Battery Low Warning Beeps
Fn + Q Mutes Sound Card
Fn + T Toggles Video Output (CRT,LCD,Both)

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Q: I have loaded (or reloaded) Windows 95 (ver B) on my system and I am having problems making the sound, video or PCMCIA work properly.

A: The following steps need to be followed after completing the default installation of Windows 95. These steps are required to make the display, sound, and PCMCIA operate properly. You do not need to load anything from any of the other utility disks. Note that loading other utilities may cause problems with the operation of the system.

I. Video

  1. Go to Control Panel, Display, and click on the Settings tab. Click on Advanced Properties and click the Change button. A list of manufacturers and models will appear. Insert the Notebook utilities CD into the drive and click Have Disk.
  2. The system will ask you to specify the location of the driver. When it does, type "D:\ct95" and press ENTER. When it finds the driver, OK it.
  3. Click on the monitor tab. Click Change. Click Show all Devices. Then click Standard monitor types then choose Laptop Display Panel 800x600. (if you have the 13.3" XGA LCD, Choose Laptop Display 1024x768). Click OK
  4. Close the Advanced Properties.
  5. Adjust the Desktop Area Slider to 800x600 (or 1024x768 if you have the 13.3" XGA LCD)
  6. Set the colors to 256
  7. Close the Display Properties and restart Windows 95

II. Audio

  1. Open Device Manager. You can do this by clicking START, Settings, Control Panel, System, then clicking the device manager tab.
  2. Look for Sound Video and Game Controllers. If it exists, click the plus sign next to it. Under Sound Video and Game controllers, if there is an entry for ESS 1688, click on it then click REMOVE.
  3. Click the Plus Sign Next to Other Devices then double click on Unknown Device.
  4. Click the Driver Tab then Click Update Driver.
  5. Insert the Notebook Utility CD and click next. Windows will not find the driver and ask you to specify another location. Click on Other Location and enter "d:\ess95" and click finish. The system will begin to copy files. If you are asked for install disk #1 please specify "d:\ess95" for the file location.
  6. It will locate the ESS 1788 plug and play audiodrive, click finish to accept this driver.
  7. OK your way back out. If Windows 95 asks you to restart, do so.

III. PCMCIA

NOTE: The utility CD contains a directory (CWORKS) which says it is the PCMCIA driver for Windows 95 on the CD case. This driver is for prior versions of Windows 95 and will cause this version’s PCMCIA services not to operate. DO NOT LOAD THIS DRIVER! If you do, the only way to remove it and make PCMCIA function properly is to erase Windows 95 and reload it.

Before starting this procedure, make sure the PCMCIA support has been enabled. Under many circumstances Windows 95 setup will not enable PCMCIA support. To check this, do the following:

Once PCMCIA Support is enabled, do the following:

  1. Open Device Manager. You can do this by clicking START, Settings, Control Panel, System, then clicking the device manager tab.
  2. Double click on PCMCIA Controllers then double click on PCIC or Compatible PCMCIA Controller.

NOTE: There will be 2 Texas Instruments controllers listed which will show errors. These are erroneously detected by Windows 95 and can’t be removed. Since the computer does not actually use these drivers, they do not have any effect on the system.

  1. Click the Resources Tab.
  2. Uncheck the Use Automatic Settings box.
  3. Change the Settings Based on to Basic Configuration 0001. When you do this the listing in the Resource Setting box will be Input/Output Range 03E0-03E1. This should be the only setting, there should be no listing for Interrupt Request.
  4. Select OK. You will receive a warning that you changed resources manually, just OK this warning then OK again to close out of this. If you are prompted to restart, do so

Complete the following setps only if receive a "windows protection error" when you insert a PCMCIA card. This procedure will prevent some cards from overwriting some of the system areas, however in some cases, this can prevent other cards from operating. So, only do these steps if you receive the windows protection error or a blue screen windows error when inserting or booting with the card installed.

  1. Go back into Device Manager.
  2. Double Click on Computer.
  3. Click on the reserve resources tab, then click the memory button
  4. Click ADD and key in CA000 (note, the preceding is the number zero, not the letter o) in the start field and CFFFF in the End field. Click OK. If you receive a warning that another device is using these resources, just click OK.
  5. Ok your way back out and restart the computer.

Once the following steps are finished, you can now insert your PCMCIA cards. If you purchased a card from another party, consult their documentation to find the recommended installation procedure for Windows 95. Please note when reading PCMCIA card manufacturer’s documentation that you should be looking for installation procedures for Windows 95. Loading drivers or files for another version of Windows or DOS can corrupt the Windows 95 PCMCIA functions for all PCMCIA cards.

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Q: The Battery Meter function in Windows 95 only shows 75% or 25%.

A: The power management hardware in the system has only two levels (battery low and battery not low). Windows 95 interprets these levels into 25% and 75%. The charge state of the battery is indicated by the battery icons on the system status display. When the battery is installed, an icon of a battery will appear. When the battery is charging an icon of an arrow pointing towards the battery icon will appear. When the battery is finished charging this icon will go out. The low battery condition is reported by beep sounds.

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Q: I have loaded Windows NT 4.0 on to my keynote XP and am having trouble making the Video, Sound or PCMCIA operate properly.

A: You Must Log on to the system as the ADMINISTRATOR or as a user with administrator rights because the following procedures will need to change some system files. Administrator level permissions are required to modify the system files. Remove any PCMCIA cards from the system, they may reserve resources which are required by the sound or video hardware. The drivers should be installed in the order listed and all the drivers need to be loaded.

Video -

  1. Go to Control Panel
  2. Select Display
  3. Select the Settings tab and click the display type button
  4. Click on Change.
  5. When the list of Manufactures/Models appears, select Have Disk
  6. When it asks you for the location of the drivers type "d:\drvlib\video\x86\chips"
  7. It will select the Chips and Technology driver, click ok
  8. It will give a warning about loading a 3rd party display driver, select OK
  9. OK and Restart.
  10. You will get a message indicating that a new driver is installed and you need to configure it.
  11. Set the Display Area to 800x600 and set the colors to "65,536 colors" Then Select OK
  12. Click OK to apply the Changes.

Sound -

  1. Go to Control Panel
  2. Select Multimedia
  3. Click on the Devices Tab
  4. Click on ADD, select Unlisted or Updated Driver
  5. Insert the Windows NT CD and type "d:\drvlib\audio\ess\i386"

NOTE: you can also load the same driver from the Notebook utilities CD which ships with the computer. If you use this CD, the location of the driver files is "d:\essnt40\16_1788".

  1. It will pickup the ESS drivers; click OK
  2. Set Base Address to 220
  3. Set the Interrupt to 7, DMA to 1, and MPU401 to 320
  4. Restart Windows

PCMCIA –

The controller in the computer is supported by Windows NT 4.0, there is no configuration necessary. Any configuration needed will be specific to the PCMCIA card in which you are using. Please note that the PCMCIA services in Windows NT do not support Hot Swapping of cards, so you must install the cards before turning the computer on. Most times PCMCIA problems are caused by the cards occupying or requesting the same resources as the sound or video card in the system, so make sure both the Sound and Video card are configured properly BEFORE attempting to install any PCMCIA Cards.

Video Capture/MPEG Playback -

Both of these features require are not supported under Windows NT 4.0.

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Q: During boot I receive an error message indicating a problem with the S2D partition.

A: The system has a Power Managment mode called Suspend to Disk (S2D). When this function is envoked, the system will halt all processes, write the current contents of the RAM to a special spot on the hard disk, and turn the power off. When the system is turned on again the system reads the special spot on the hard disk and fills up the RAM, then restarts all processes. This spot on the hard drive is called the S2D partition. The system checks the S2D partition each time the system boots, if it detects a problem it will disable the S2D function and issue a warning message. The Possible Messages are as follows:

Message Meaning
S2D Partition Signature Not Found The system cannot locate the special signature written to this partition. This can either mean that the partition was never setup (or deleted). The only way in which case can happen would require deliberate action by the user or person configuring the computer.. Basically if you have not run the FDISK utility (or do not know what it is) then this is not the cause.

The other more likely cause is that there is just a problem with the signature and the signature just needs to be refreshed. See the steps below on how to correct this.

S2D Partition Signature Too Small Since the S2D process writes the entire contents of RAM on to this special spot on the hard drive, this spot needs to be large enough to hold the entire contents of RAM. Actually the S2D partition should be 4MB larger than the RAM size. If you are receiving this message either you upgraded the RAM or the S2D partition was not created large enough.
S2D Partition Found This is the normal message which lets you know everything is working properly.

Refreshing the S2D partition:

  1. Locate the utility called "0vmakfil.exe" (note that the first character in the name is a zero not the letter O)This file will be in one(or more) of the following places depending upon when you received the system:
  1. If you only have this file on a CD, copy it to a floppy diskette.
  2. Start the system in real mode. If you have Win95 you can select start, shut down, then restart in MS-DOS mode. If you have DOS/Win3.x you can press F5 when the "Starting MS-DOS "message appears during the boot.
  3. Insert the Diskette whcih has the 0vmakfil utillity on it and change to the FDD (type A: and press enter)
  4. Issue the command "0vmakfil -pw" this will refresh the signature.

Creating or increasing the size of the S2D partition:

The space on a hard drive can be segmented or partitioned into several isolated areas. On most systems the entire disk space is configured as one single partition. This system is normally configured with a partition for the S2D function and a partition for the operating system. Partitions cannot be resized. In order to change the size of a partition you need to delete it and create a larger one. In order to increase the size of the S2D partition you need to delete to primary operating system partition(because you cannot make it smaller). This requires backing up of all data on the drive, repartitioning (and reformatting) the drive, reinstalling the operating system, and restoring the data.

The S2D partition MUST BE THE FIRST partition created on the drive. If there are any existing partitions on the hard drive the 0vmakfil will not work. The following explains how to make create the S2D partition.

  1. Copy the 0vmakfil on to a boot floppy. You must do this because there should be NO partitions (and no operating system) on the hard drive.
  2. Boot from this Floppy Disk
  3. Issue the command "0vmakfil -p##". Note the ## should be the partition size. The partition size will be your RAM size + 4MB. Example: RAM = 48MB, so the S2D partition should be 52MB (48MB+4MB)

Special Note For Windows NT Users:

Currently Windows NT is not compatible with S2D types of power management. Invoking the S2D function under WinNT can lock the system and possibly crash the operating system. It is recomended that since the this function is not supported, it is better to either not create or delete the S2D partition. This will prevent anyone from accidentially invoking the S2D function and it give use of the 50+MB of disk space taken up by the S2D partition.

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Q: I have a DOS program which cannot run under Win95, but when I restart in MS-DOS mode the sound card will not work.

A: The system has a Plug and Play sound card. This means that all its settings are set automatically when used with a Plug&Play operating system (like Win95). In order to setup the card for use in pure DOS you need to run a utility to do this. The utility is not included on the utility CD, but it is availible on our drivers page. Or you can download it directly by Clicking Here!

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Q: Why will certain screens not fill out on my 800x600 (or 1024x768) LCD ?

A: If it is Windows 95 which is not filling up the LCD then CLICK HERE to adjust Windows 95's settings.

An LCD's resolution is fixed. Each of the points (or pixels) on the screen is made up of 3 transistors which are physically part of the screen. When a program displays an image which does not use the full resolution of the screen, only some of the pixels on the LCD will illuminate. This will produce a black border around the image. This is produced by the physical construction of the LCD panel and cannot be changed. This does not happen on a CRT monitor because the pixels on a CRT are not a physical element. Pixels on a monitor are created by shining an electron beam on the inside of the picture tube. The monitor can vary the time this beam shines on any one spot to vary the size of the pixels. This means that the pixels of an image can be enlarged which will enlarge the image to fill up the screen.

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Q: Can I hot swap the Smart Bay Devices (FDD,CD, HDD, BATT) on my Keynote GT or XP?

A: No, you must turn the computer off before inserting or removing a Smart Bay Device.

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Q: How do I use the Floppy Drive and CD ROM at the same time?

A:You should remove the floppy drive from the computer and use the included cable to connect it to the parallel port, Insert the CD ROM drive into the computer, and turn the power on

Please note the following about the external Floppy drive kit:

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Q: I received several Utility Diskettes with my system, what should I do with them?

A: If your system was preloaded, then you should just put the diskettes in a safe place for backup purposes. In this case all the necessary drivers have been loaded, so please DO NOT load ANYTHING from these diskettes.

The actual use for those disks varies from model to model. You would only need this disks if hard drive contents gets erased or if you get a new hard drive. In general there are disks for DOS/Windows 3.x PCMCIA drivers, Video Drivers, and Sound Drivers. As a general rule, you should NOT load ANY of these diskettes if you are running Windows 95. Windows 95 has its own driver set for the hardware and loading drivers for DOS or Windows 3.x will cause problems and may prevent a device from operating. The exception to this would be a disk which says it is a Windows 95 driver on the label.

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Q:Win95 will Not fill the entire screen.

A:In Order for Win95 to use the entire screen it must be set to 800x600 resolution (1024x768 for 13.3 XGA LCD). To set this you should do the following:

If you cannot increase the resolution, the either there is a problem with the VGA drivers or the monitor setting. If this is the case, do the following:

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Q: The brightness and/or contrast controls do not seem to work.

A: If you have an active matrix LCD, the LCD normally has a very high contrast which is fixed when the LCD is manufactured and cannot be changed. On dual scan LCDs the contrast has a wide range of control to compensate for the narrower viewing angle.

On all LCDs, the brightness control is set by default to the highest brightness to give the best possible picture. Since this is set to an optimal setting, the keyboard controls have little to no visable effect.

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Q:How do I operate the Video-in port on the back of the computer

A:The video in port will allow you to view in full motion and full screen a video image from an external source. It will allow you to capture and save single still frame images from the external source.

To operate the port using Win95:

Note that the port must be enabled each time you boot the computer. Also note that the Chips TV application has controls for a TV tuner. Although the Chips TV program supports this, the computer does not have any TV tuner hardware, so these controls will not function. If you want to be able to watch TV on the computer, you can conect a VCR to the Video in port and use the tuner in the VCR to tune the channels.

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