Technical Support Request 

If you have a specific question, you can fill out the form below and our technical staff will answer your questions via e-mail.

Please be sure to include ALL Requested information. In most problems are very specific to a particular model, revision, version, etc. The accuracy of our technical answers is greatly dependent upon the accuracy of the information provided.

 

STEP 1 - Tell us a bit about yourself

Name 

(Required)

Company

Address

 

City

State

Zip

Email 

(Required)

Phone

Fax

 

STEP 2 - Tell us about your computer, configuration, and problem

Note: Most problems cannot be properly answered without knowing the following information.

Model Number

(Found on sticker on bottom of the computer)
Serial Number (On bottom, usually on a bar code label)
Operating System

 

Question / Problem Description
Please be as specific as possible and be sure to include information such as the area where you are having trouble, any error messages, and any steps which have been taken to resolve the problem.

STEP 3 - Double check and send information