Units with System Version D10 or higher are Y2K compliant.
to tell if your computer is compliant
Turn your computer over and look at the serial number on the bottom (on
bar code label). If your serial number begins with the letter
"B", you are compliant. If your serial begins with the
letter "A", you need to check further. Turn the computer
on and look at the first screen which appears. The fourth line
of printed text which appears will read "system
version:". This will then be followed by two groups of a
letter + 2 digits. Example = System Version: D10 -
C18. Look at the first group. If the digits are 10 or
higher, your system is Y2K compliant. If your model is MP968 and the
first group is B05 or higher, your system is Y2K compliant.
if your computer is not compliant
If your computer is not Y2K compliant, you will have to update your system
BIOS. Since it is the job of the BIOS to act as a translator between
the hardware and the operating system, the BIOS must match your hardware
exactly. Over the course of the products life, there were
improvements and revisions to the hardware. This means that you must
do some detailed checking before updating your BIOS.
- Make sure that the model number on the bottom of
the computer reads "ARa"
- Look at the second group of characters in the
system version. These must be either "C18" or
"K01". If they are not, you will need to remove and
replace the keyboard controller chip. Do Not Update the BIOS if you do
not have the proper chip version. You can purchase the replacement
chip from our parts department.
- Look at the first group of characters in the
system version. If the first character is G, H, or J you should
download the BIOS file which begins with that letter. If the
first character begins with the letter D, you need to look at your
serial number. If the first 3 digits of the serial
number. If these are ARA or ARB, you need BIOS beginning with
the letter F. For all other systems, you should use the
BIOS beginning with the Letter D
system versions beginning with the letter G
system versions beginning with the letter H
system versions beginning with the letter J
serial numbers beginning with ARA or ARB
||All units which
do not fit into one of the above categories.