Fine Print

Trademarks
All trademarks and registered trademarks are the property of their owners.

Hard Drive Capacities
The abbreviation GB and the term "gigabyte" are used to represent the decimal value of 10^9 or One Billion Bytes. This differs from the binary definition of a gigabyte, which is 2^30 or 1,073,741,824 bytes. The same method of rounding off drive capacities is used by hard drive manufacturers when describing drive capacity. Software which reports drive capacities in binary gigabytes will report the capacity as a lower number than appears in published specifications.

CD/DVD ROM Drive Speeds
When CD ROMs were first developed, they transferred data at 150kb/s. As the technology progressed drives were able to read at speeds of 300kb/s.  Since this was twice as fast, these drives were described as 2X. This continued up to some where around 8X.  To further increase speed, drive manufacturers developed techniques where the drive could read data faster from the outside tracks than the inside tracks.  Although this made the maximum transfer rate faster, the minimum and average transfer rates were never as high as the maximum.  Nearly all computer companies, Keydata included,  stuck to the X speed (e.g. 10X, 20X, 30X) when describing drives.  Although this method is not 100% technically accurate, this does allow a general basis for comparing drives.  All  drive specifications published represent maximum transfer rates. 

56K MODEMS
Although the modems are capable of 56k speeds, FCC regulations limit speeds to 53k. 56k speed is for downstream data only, upstream data operates at lower rates (comparable to a 33.6 modem). Maximum attainable speeds will vary depending upon server equipment, telephone lines, your proximity to the telephone company office, and other influences.

Screen Sizes
Screen sizes are measured diagonally with the LCD out of the system. The actual viewing area may vary based on the model of the LCD panel used in the system and the design of the system itself.

Weights
Weight specifications listed are for nominal configurations of the system unit only. The actual weight will vary based on the configuration and options installed. Weights do not include accessories, carrying cases, or any other peripherals provided with the computer. 

Dimensions
The dimensions listed are for the base model. The actual unit dimensions may vary based on the configuration and options installed.

Specification Changes
Specifications subject to change without notice. Some specifications may not apply to all variations and configurations. Certain options and specifications have been incorporated as technology progresses. These features cannot be added to systems which were not manufactured with these options.

Warranty
The following are the standard terms for retail commercial sales. If you have purchased your computer via a separate negotiated contract (as in government purchases), the terms and conditions which apply to you may be different from those listed below. In this case, contact your purchasing agent or Keydata for the terms and conditions of your warranty.

The Keynote computer warranty period begins on the date of the original invoice issued and extends for one calendar year from that date. Consumable items, like rechargeable, batteries are covered under warranty for six months.  All claims to the warranty must be made within the warranty period. Defective parts must be presented before the end of the warranty period or within 14 days, whichever is longer. If a part is replaced during the warranty period, it will be covered for 30 days or the remainder of the warranty period, whichever is longer. Parts replaced during the warranty period become our property. 

The warranty covers the cost of parts and labor performed at our repair facility as well as ground return shipping to points inside the United States. At our sole discretion, parts proven to be defective within the warranty period will either be repaired or replaced with new or manufacturer reconditioned parts. This warranty is provided to our direct customers only and is non-transferable.

The warranty will not cover any labor performed by other individuals or companies and such action may void this warranty. If the computer is outside the United States, any transportation or international costs will have to be paid by the purchaser. Problems, which we classify as physical damage; including and not limited to cracks, chips, scratches, scrapes, and rips, will not be covered. Any damages incurred in transportation to or from our facility will be the responsibility of the carrier and not service provider. We do not warranty compatibility to any hardware/software products or tasks. This warranty applies to the computer hardware only, it does not cover any software or peripheral devices supplied with the computer, these items will be covered by their respective manufacturer’s warranties. We will not be responsible for any damages, incidental or consequential, including but not limited to customer's time & expenses, loss of profit, loss of business, or loss of data which may arise from the use or inability to use any of its products.3rd Party Warranties

These warranties were only offered to direct, retail, commercial, end user and corporate accounts. If you have purchased your computer via a separate negotiated contract, as in government purchases, the terms of the contract will apply.

Keydata has also sold 3rd party warranties offered by GE and Phillips Magnavox. These were offered only to direct retail commercial customers. If you have purchased one of these warranties at the time of the sale, Keydata's warranty will apply for the first year. After the first year, the terms and conditions of the warranty are at the sole discretion of the 3rd party. It will be the 3rd party's responsibility to provide you with the terms and conditions of their warranties. For questions and service under these extended contracts you may contact GE at 800/777-0809 or Phillips Magnavox at 888/775-0526.

Return Policy
The following are the standard terms for retail commercial sales. If you have purchased your computer via a separate negotiated contract (as in government purchases), the terms and conditions which apply to you may be different from those listed below. In this case, contact your purchasing agent or Keydata for the terms and conditions of your warranty.

Our return policy for refund is within 30 days from the invoice date. RMA number is required for all returns. Returns for credit must be postmarked within 30 days of invoice date. A 4% restocking fee will be imposed on all returned units. Open software, original, and return shipping charges are non-refundable. Credit deductions will also be taken for any damage, shortage, missing items, and labor costs to repair damaged items. No refund will be provided if the merchandise is kept longer than 30 days from the invoice date. Our company will provide assistance in repairing the returned unit. 30 day refund policy does not apply to resellers. Resellers are defined as people or companies who buy computers and re-sell them to other parties.

 

 

 


[Home] [Products] [Support] [Deals] [Shop] [Reseller]

* Maximum speed, actual speeds will vary. ** One GB is equal to one billion bytes. For specific information on CD/DVD drive speeds or details on the above footnotes and warranty/return policies please read the fine print page


2000 Keydata Technologies